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From72US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

143 Richland Hills Drive, San Antonio, Texas, United States of America, 78245
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
4 persons
305 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Deluxe Queen Suite
Max:
6 persons
360 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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Queen Suite
Max:
6 persons
360 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
San Antonio 7.9 mi
Airports
San Antonio International (SAT) 16.0 mi
Train
Southern Pacific Railroad Passenger Station 10.0 mi
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Housekeeping
  • Laundry

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

143 Richland Hills Drive, San Antonio, Texas, United States of America, 78245
Map view
143 Richland Hills Drive, San Antonio, Texas, United States of America, 78245
Nearby
Spa Center
Massage Envy
1700 ft
Restaurants
Johnny Carino's
2600 ft
231 Loop 410 South West
McAlister's Deli
2000 ft
119 SW Loop 410 Suite 101
Chili's Grill & Bar
2600 ft
131 SW Loop 410
Cracker Barrel
3300 ft
123 SW Loop 410
Buffalo Wild Wings
3200 ft
115 SW Loop 410
Ihop
3200 ft
107 SW Loop 410
Twin Peaks Westover Marketplace
3500 ft
103 SW Loop 410
The Shack
3900 ft
7431 Northwes Loop 410 Suite #115

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
5.6
Location
7.8
Service
6.6
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
7.5
7.5/10 based on 297 reviews
Jack
United States of America, March  2025
6.0/10

My recent stay at Surestay Plus Hotel was a mix of highs and lows. While I appreciated the helpful staff and the hotel's convenient location near Sea World and dining options, I encountered issues with cleanliness and noise levels that affected my overall experience. The indoor pool was a nice touch, but the room could have been better maintained and quieter for a more restful stay. Overall, I would say it's a moderate option, but there are significant areas for improvement. 🌊🏨

Rooms
5.0
The room size was decent, but I found the cleanliness lacking, with some stains on the sheets and a noticeable odor. Also, the noise from the hallway and the thin walls made for a restless night.
Service
6.0
The front desk staff were friendly and accommodating, quickly addressing my concerns when I requested fresh bedding. However, the overall lack of responsiveness to cleanliness issues was disappointing.
Location
8.0
The hotel is conveniently situated near various restaurants and just a short drive from Sea World, making it a great spot for those visiting the area. This definitely adds to the appeal of staying here.
Dining
6.0
Breakfast options were decent with some variety, but I wouldn't say it was excellent. It provided enough to start the day, yet it didn't exceed expectations in terms of quality.
Facilities
7.0
I enjoyed the indoor pool and hot tub, which were nice amenities for families. However, the overall maintenance of common areas, such as the pool area, could use some attention.
Benjamin
United States of America, February  2025
6.8/10

I had a mixed experience during my stay at the hotel. The location near Sea World was great, and I appreciated the friendly staff. However, the room was quite disappointing with cleanliness issues, and the comfort of the bed left much to be desired. Overall, it felt like I didn't quite get what I paid for.

Rooms
5.0
The room could definitely use better cleaning. I found a water bottle left behind, and the shower had mold. The mattress on the sofa bed was stained, and I had to fetch linens myself.
Service
6.0
The staff were generally friendly and attempted to help when I shared my concerns, particularly during check-in. However, the room issues were not resolved satisfactorily.
Location
8.0
The proximity to Sea World is a real plus, making it easy for families to visit the park. There are also several restaurants nearby, which made dining convenient.
Dining
6.0
Breakfast was decent with options like Texas-shaped waffles, but it wasn't anything extraordinary. It helped save on one meal for the day.
Facilities
5.0
Some facilities like the indoor pool were okay, but the overall condition of the hotel felt outdated and required maintenance.
Chris
United States of America, February  2025
6.2/10

My stay at Surestay Plus Hotel By Best Western was worth the price, as the room was spacious and comfortable. While the breakfast offered great options and was filling, I had a few hiccups, such as the pool area being painted during my stay. Overall, I appreciated the cleanliness and location near Sea World, but there were minor inconveniences.

Rooms
8.0
The room was clean and spacious, which I appreciated. However, I noticed a lack of towels in the bathroom and had to request sheets for the sofa bed.
Service
9.0
The staff were accommodating and friendly, especially when I needed assistance with my room upon arrival. They quickly addressed any issues I had, which was commendable.
Location
9.0
The hotel's proximity to Sea World is definitely a plus. It made accessing the park and nearby dining options quite convenient, which was great for my trip.
Dining
9.0
Breakfast was a highlight, especially the Texas-shaped waffles. The variety of options provided a good start to my day, and it saved me some money on meals.
Facilities
8.0
I enjoyed the indoor pool and hot tub, which were perfect for unwinding after a day of activities. Although the pool area was undergoing maintenance, it was still a nice facility.
Thomas
United States of America, January  2025
7.0/10

I had a mixed experience at Surestay Plus Hotel By Best Western. My room was spacious and had comfortable bedding, which I appreciated, but the noise from neighbors was quite disruptive. The breakfast was decent, featuring some tasty items, but overall, I found the stay a bit lacking in cleanliness and attention to detail.

Rooms
5.0
The room was great in terms of space and comfort, but the noise from other guests was unbearable at times. I could hear footsteps and loud conversations, which made it hard to sleep.
Service
5.0
Although some staff, like the day manager, were friendly and helpful, I encountered inconsistency in service quality, especially at night when the clerk seemed less attentive.
Location
6.0
The location was fairly good, close to restaurants and shopping, but it wasn't as close to SeaWorld as I initially thought.
Dining
7.0
Breakfast had some nice options, including Texas-shaped waffles, but the offerings were hit-or-miss. The coffee situation could be better, too.
Facilities
6.0
The indoor pool and hot tub were a nice touch, providing some fun for families, but the cleanliness of the common areas could be improved.
Joseph
United States of America, January  2025
7.0/10

I had a mixed experience at the Surestay Plus Hotel By Best Western Near SeaWorld San Antonio. The staff were friendly and accommodating, which I appreciated, but I faced some issues with cleanliness that left me disappointed. The hotel's location is advantageous since it's close to various attractions and dining options, but some aspects of the upkeep could use improvement.

Rooms
5.0
I found the room spacious but it had some cleanliness issues, like stains on the carpet and a lingering smell that wasn't pleasant. The housekeeping could have been better, as I noticed the bathroom wasn't fully cleaned.
Service
7.0
The staff were generally friendly and responsive to my needs. I had an issue upon check-in, but they worked quickly to resolve it, which I appreciated. However, the offered discount didn't seem adequate considering my concerns.
Location
8.0
The hotel is well-located, just a short drive from SeaWorld and close to various dining options. It made our family outings very convenient, which was a plus during our stay.
Dining
7.0
Breakfast was decent with a variety of options available. I particularly enjoyed the Texas-shaped waffles, which added a fun touch to our mornings.
Facilities
6.0
The indoor pool and hot tub were nice amenities. They provided a great way to unwind after busy days of exploring the local attractions. However, some maintenance could be improved for better functionality.
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Check Rates
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room